Investigation
Investigating stale price data
The discount looked right. The source needed checking. A pricing problem can start well before the product page.
The problem behind the job
If prices keep reverting or appearing out of date, changing them again is not enough. You need to find which source or process is still feeding the stale value.
What I was working with
I investigated a pricing setup where an older source matrix no longer provided a reliable basis for the displayed prices and discounts. The documented work identified the problem and recommended using current supplier price information rather than continuing to trust stale calculations.
Follow the number back to its source
A price on a product page can depend on an earlier import, a supplier matrix and assumptions about retail or selling prices. If one part is out of date, the front end can still look perfectly tidy.
The investigation focused on that source chain rather than treating every product as an isolated typo.
Distinguish different price meanings
Retail prices, recommended selling prices and other supplier figures are not interchangeable labels. The correction plan needed the current supplier sheets and clarity about which figure should be used.
This was also a reason to question discount displays that could not be supported by the current source.
What I recommended
The recommendation was to bring in the latest relevant price sheets and remove unverified discount claims rather than continue building on the outdated matrix.
That was the diagnosis and correction plan. I'm not describing every recommendation as an implemented fix.
Can you trace your selling prices back to a current source?
If your problem looks similar, send me the current setup and the outcome you need. The implementation may be different, but the same kind of thinking usually applies.
What the example proves
It shows the investigation of a pricing-source problem. It doesn't prove a recovered amount of profit, a complete catalogue correction or any specific regulatory conclusion.
Those would require evidence beyond the diagnosis.
For another shop
I'd want to see the source sheet, its date, the matching fields and an example of how a displayed price is calculated. Checking a price import starts with those questions.
See product data work for the broader service.
HAVE SOMETHING AWKWARD?
Can you trace your selling prices back to a current source?
Send me the URL, what is happening, what you have already tried and what a useful result would look like. A small anonymised sample is enough to start - do not send passwords, credentials or sensitive customer data.